One couple’s horror story with their wedding photographer

Bride & groom sign the marriage register
Last weekend I heard one couple’s horror story with their wedding photographer. I heard the story by chance from the guy bought my Mitsubishi Pajero V6 3.0 4×4. It was a sad day to see the jeep go as we have had it for five years but its value has plummeted while its running costs had soared.
The guy was in the motor trade and we were chatting casually. I mentioned taking a redundancy deal in order to take up full time photography. He then asked if I knew the wedding photographer who photographed his wedding. Amazingly, I did know the photographer in question and HAD held them in high regard.
I was mortified when I heard the ensuing story!
The professional photographer, who shall remain nameless, had been very impressive when they met to discuss their wedding details. And they had agreed on a wedding package.
On the day of the wedding things did not go as expected. The photographer completely took over their day. They were deeply upset by the whole experience!
I did not want to take what I heard too literally. But that was just the start of the story.
Worse was jet to come!

Thank you card received from one of my brides.
The couple went off on their honeymoon and forgot about the photographer’s behaviour on their wedding day. After all they had seen and liked their work, so they had a beautiful wedding and parent albums to look forward to.
After returning from their honeymoon they met with the photographer and ordered their wedding albums and was up-sold a large framed print. They had paid half the price up front on the understanding the remaining amount would be paid on completion.
All seemed well.
A few weeks later they received the call to say their products were ready for them to collect. Excited they made an appointment to collect their wedding albums and large framed print.
They were in for a shock!

Bride & Groom leave the church in a horse drawn carriage.
They were informed that they would have to pay double the agreed price for their products!
He could not believe his ears. He was fuming – who wouldn’t be?
He demanded his money back, which he had paid in cash. The photographer refused. After threatening to put the picture through the photographer’s window the photographer offered to reduce the price by £100.
By this time any pleasure that the frame print would have given was lost. He said the actual print quality was poor and blotchy like a canvas, which I assume was not intentional.
He got so angry he stuck his foot through the picture and left the photographer with the frame!
Apparently they are not alone with having terrible experiences at the hand of this wedding photographer. I guess meeting many people all the time being in the motor trade brings him in contact with a lot of people and they share their horror stories.

Traditional wedding group photo taken at The Mill Hotel Sudbury.
I cannot imagine how anyone could run a business in this manner. It is downright deceitful to mislead clients in any way. Of course the photographer’s intention was the couple would pay the additional money once the products were put in front of them. Personally I find this kind of behaviour despicable.
This kind of behaviour gives the whole profession a bad name.
And this gives you a real problem. How do you know who you can trust with your wedding photography?
No one likes to be ripped off especially on such an important event as your wedding day!
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Pat Bloomfield







